Night Shift Dock Supervisor

Zip Xpress, Inc.

Holland, Michigan, United States

Holland, Michigan, United States

Über

Company Description Zip Xpress is an LTL carrier based in West Michigan, serving diverse industries since 2001 with a focus on quality service and sustainable transportation practices. The company optimizes transportation, helping Michigan vendors deliver for their customers. With a 72,000-square-foot facility in Holland, MI, 22 dock doors, and over 100 employees, Zip Xpress is committed to delivering tailored, time-sensitive, and protective shipping solutions. As an industry pioneer in sustainability, Zip Xpress partners with organizations across Michigan to promote eco-friendly initiatives and efficient operations. Role Description We are seeking a Night Shift Dock Supervisor for our Holland, MI facility. This is a full-time, on-site role. Responsibilities include overseeing nightly dock operations, ensuring timely and accurate loading/unloading of freight, supervising dock staff, maintaining compliance with safety and operational standards, and enforcing company policies. The role also requires collaborating with logistics teams to optimize processes and ensure customer satisfaction, as well as managing inventory flow and reporting progress to leadership. Key Responsibilities Dock Operations Supervise loading and unloading activities to ensure accuracy, safety, and timeliness. Monitor freight movement to maintain proper staging, consolidation, and routing. Inspect freight for damage, verify documentation, and ensure proper labeling. Maintain a clean, safe, and organized dock environment. Coordinate with the Switcher on inbound and outbound Trailer moves Audit Freight Reclassifications made by Freight Handlers Coordinate and Dispatch Local Drivers for pickups Team Leadership Train, coach, and mentor dock workers to ensure high performance and compliance. Schedule staff, assign tasks, and monitor productivity throughout shifts. Conduct performance feedback and assist with hiring decisions when needed. Safety & Compliance Enforce company safety policies and DOT/OSHA regulations. Conduct daily safety checks, forklift inspections, and dock equipment audits. Investigate incidents or near-misses and implement corrective actions. Communication & Coordination Collaborate with dispatch and operations teams to meet shipping deadlines. Communicate staffing needs, freight challenges, and operational updates. Provide accurate documentation and reporting for freight movements and dock metrics. Qualifications Experience in transportation, LTL, warehousing, or logistics operations. Strong leadership and team supervision skills Knowledge of safety regulations, policies, and procedures in a logistics setting Strong knowledge of dock operations, freight handling, and material handling equipment. Ability to operate forklifts, pallet jacks, and other dock machinery (certification preferred). Excellent communication, leadership, and organizational skills. Ability to work in a fast‑paced, physical environment and manage multiple priorities. Effective communication and interpersonal skills Problem-solving and decision-making capabilities under time-sensitive conditions Proficiency in using logistics and inventory software is a plus Willingness to work the night shift and availability to work extended hours if needed Physical Requirements Ability to lift 50+ lbs regularly. Extended periods of standing, walking, bending, and equipment operation. Ability to work in varying temperatures depending on seasonal conditions. Why Join Zip Xpress? Stable, well‑established employer in the Holland logistics community. A culture focused on sustainability, teamwork, and customer care. Opportunities for growth within a supportive operations environment.

Holland, Michigan, United States

Sprachkenntnisse

English

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