Service Advisor- North Shore

Automotive Service Advisor/Writer/ Consultant - North Shore Mazda has an opening for an Automotive Service Advisor / Writer. We are a family owned and operated dealership.

Our dealership has low employee turnover and a great reputation as a great place to work.

Our ideal candidate will have excellent customer service skills and familiarity with ADP. Automotive Service Advisor/Writer experience is a plus but we will consider other candidates with similar or equivalent experience. We offer the opportunity for VERY competitive income, benefits, available 401(k), paid vacation, and an enjoyable, air-conditioned work environment.

Automotive Service Advisor/ Writer Responsibilities:

• Schedule customer's vehicle service appointments
• Greeting customers in a professional manner
• Accurate write up of customer concerns
• Convey expected cost and obtaining approval of repairs
• Tracking of vehicle and communicating progress to customer
• Maintaining excellent customer satisfaction (CSI scores)
• Performing any additional task assigned by management

Automotive Service Advisor / Writer Requirements:

• Clean driving record and able to pass a drug test required
• Previous automotive car dealership experience preferred or strong automotive knowledge
• Excellent communication skills
• Professional appearance
• Positive attitude
• Commitment to being a team player

Automotive Service Advisor/Writer Benefits:

• We offer a very competitive pay-plan with salary, commission, and bonuses
• Paid vacations & Benefits package
• Available 401(k)
• Car Dealership and manufacturer training and more
• Our motto is conducting every part of our business openly and truthfully. We do everything transparently.

Job Type: Full-time