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Night Auditor
Crestview Management, LLC
- Chicago, Illinois, United States
- Chicago, Illinois, United States
Über
Key Responsibilities
- Conduct nightly audits of hotel transactions to ensure accuracy and completeness.
- Verify and balance revenues, expenses, and guest accounts using accounting software and spreadsheets.
- Prepare daily financial reports summarizing hotel operations and transactions.
- Greet guests warmly upon arrival during the night shift and assist with check-ins or check-outs as needed.
- Respond promptly to guest inquiries, concerns, and requests, providing information and resolving issues courteously and efficiently.
- Ensure guests' needs are met promptly, even during the overnight hours.
- Monitor and maintain the front desk and lobby area, ensuring a clean, organized, and secure environment.
- Perform night audits on time and accurately, resolving any discrepancies or issues promptly.
- Coordinate with other hotel departments to fulfill guest requests and resolve operational issues that arise during the night.
- Ensure compliance with hotel security and safety policies and procedures.
- Complete administrative tasks such as filing, data entry, and preparing reports as required.
- Assist with reservations, group bookings, and room assignments during the night shift.
Qualifications:
- Proven experience as a Night Auditor or in a similar role within the hospitality industry preferred.
- Proficiency in hotel management software such as FSPMS and/or PMS
- Strong mathematical skills and attention to detail, with the ability to accurately reconcile financial data.
- Excellent communication and customer service skills, with a friendly and professional demeanor.
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- High school diploma or equivalent; additional education or certification in accounting or hospitality is a plus.
Job Type: Full-time
Salary: $19.00 - $21.00 hourly
Benefits:
We offer Health and Dental Insurance, company-paid Life Insurance, Short-Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
The Marriott Chicago O'Hare is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Sprachkenntnisse
- English
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