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Customer Service SpecialistPEG StaffingButler, Pennsylvania, United States
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Customer Service Specialist

PEG Staffing
  • US
    Butler, Pennsylvania, United States
  • US
    Butler, Pennsylvania, United States

Über

We are seeking a detail-oriented Customer Service Specialist to act as the primary point of contact for assigned accounts within a fast-paced industrial setting. This role plays a key part in ensuring order accuracy, production alignment, and on-time delivery while maintaining strong customer relationships.
The ideal candidate understands manufacturing or service-based operations, thrives in a deadline-driven environment, and can effectively balance customer needs with operational execution.
Key Responsibilities
  • Serve as primary contact for assigned customers, managing daily communication and order flow.
  • Process and coordinate sales, production, and outside processing orders with accuracy.
  • Monitor scheduling to ensure on-time delivery and proactively address delays.
  • Maintain accurate customer data, pricing, and part specifications in internal systems.
  • Oversee inventory alignment to support material optimization and margin performance.
  • Partner cross-functionally to resolve quality concerns and document customer issues.
What We're Looking For
  • Experience in a manufacturing or industrial environment preferred
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities in a fast-paced setting
  • Professional communication skills with internal and external stakeholders
  • 2+ years of college coursework and/or 5+ years of relevant industry experience

This is a high-impact role for someone who enjoys operational precision, customer partnership, and being at the center of production coordination.
#IND3
  • Butler, Pennsylvania, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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