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Service Advisor
Atlantic Tire And Service
- Cary, North Carolina, United States
- Cary, North Carolina, United States
Über
The Service Manager is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs, while providing value-added recommendations and education on our services.
BENEFITS
- Leading compensation plans with commissions
- Equity ownership opportunity (for the right candidate)
- Generous benefits and perks (health, vision, dental, and life insurance)
- 401(k) with company match
- Employee discounts
- Paid holidays, sick days, and PTO
- Opportunity for growth!
Requirements
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service either in-person or by phone
- Act as point of contact between technicians and customers
- Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
- Keep customers informed on completion times, service expenses, and possible changes
- Follow and promote our high standards of safety, organization, and cleanliness
QUALIFICATIONS
- Automotive knowledge with at least 2 years of working experience as a Service Advisor
- Career-minded individuals looking to grow within the company
- Exceptional customer service skills
- Honesty and integrity, with a positive attitude and strong work ethic
- Team-first mentality
- Valid driver's license
Sprachkenntnisse
- English
Hinweis für Nutzer
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