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Service Advisor
McLarty Automotive Group
- Brandon, Florida, United States
- Brandon, Florida, United States
Über
Summary:
- Sells and schedules needed service work in the service department.
Essential Duties:
- Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Writes up customer's vehicle problems accurately and clearly on repair order.
- Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Establishes "promised time". Checks with dispatcher, if necessary.
- Obtains customer's signature on repair order; provides customer with a copy.
- Establishes customer's method of
Sprachkenntnisse
- English
Hinweis für Nutzer
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