Logistics Coordinator
Hassett Express
- Oakbrook Terrace, Illinois, United States
- Oakbrook Terrace, Illinois, United States
Über
Schedule: Monday through Friday, 8:00 a.m. until 5:00 p.m. *
* Must be available for overtime with little or no notice based on customers' schedules.
PRINCIPAL RESPONSIBILITIES:
* Coordinate, track and trace for shipping and handling requests with customers and suppliers in support of a customer specialized project.
* Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.
* Correctly troubleshoot and proactively resolve shipment discrepancies, as needed.
* Respond timely to customer needs for information, including but not limited to updates on orders, Proof of Delivery and inventory cycle counts.
* Notify Operations Lead of all requested changes from the customer or a supplier regarding shipping, handling or administrative items.
* Provide feedback and guidance on process and communication to support customer needs.
* Take ownership of issues through to resolution on all requests.
* Report customer feedback to Logistics Project Lead, including any signs of customer dissatisfaction.
* Correctly enter data into transportation management system and maintain and generate required reports; properly process, audit and file various documentation.
* Participate in cross functional projects.
* Assist in the identification and execution of process improvement initiatives.
* Perform other duties as assigned.
QUALIFICATIONS:
* 2+ years' experience in Logistics; Transportation or Distribution industry experience with understanding of airfreight, expedited ground services, warehousing, inventory, and order fulfillment preferred.
* Strong organizational skills.
* Experience with TMS systems preferred.
* Excellent communication and time-management skills.
* Must be able to multitask & prioritize efficiently in a fast-paced environment.
* Proficient with Microsoft Office systems.
* Ability to work independently and as part of a team.
* High school diploma or GED equivalent is required.
WHAT WE OFFER:
* Competitive compensation package
* Excellent benefit options including:
* Medical
* Dental
* Flexible Spending
Sprachkenntnisse
- English
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