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Front Desk Representative
annandaleco
- Dallas, Texas, United States
- Dallas, Texas, United States
Über
We are looking for a skilled and pleasant Front Desk Representative for our office. Your role is to welcome customers with a friendly gesture, represent our company and respond to all the queries the customers may have. You are responsible to note down the customer complaints and answering the calls. A pleasant personality and customer oriented approach are the key requirements for this post.
If you think you are proficient for this job then do send in your application.
Responsibilities
- Keep the front desk clean and tidy.
- Ensure all the necessary stationery and the necessary forms are available.
- Note customer complaints and answer their queries.
- Explain company's policies and procedures to the customers.
- Welcome the customers in a friendly manner.
- Attend calls and messages and redirect them to the respective departments when needed.
- Receive and forward mails and official documents to the concerned officials. Ensure that you keep record of the documents sent and received.
- Maintain the attendance register.
- Keep the record and files updated
- Monitor the daily inventory cost and note it down on designated ledgers.
- Manage extra work such as bookings, reservations etc.
Requirements
- High school diploma or any other qualification.
- Experience in working as a Front Desk Representative.
- Proficient in MS Office.
- Excellent communication and interpersonal skills.
- Customer oriented approach and pleasant personality.
- Knowledge of using fax machines and printers.
- Excellent bookkeeping ability.
Sprachkenntnisse
- English
Hinweis für Nutzer
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