Front Office Full TimeHughston Orthopaedic Clinic • Leesburg, Florida, United States
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Front Office Full Time
Hughston Orthopaedic Clinic
- Leesburg, Florida, United States
- Leesburg, Florida, United States
Über
Assist provider through greeting, registering, and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted, and charged as necessary.
Position Responsibilities
* Greet and register patients in a professional and welcoming manner.
* Print appropriate patient paperwork and collect insurance cards if not completed via the patient portal.
* Answer/Return phone calls and voicemails promptly within established timeframes.
* Schedule initial and return appointments with the correct appointment type and referring provider.
* Accurately enter the correct referring entity for each appointment.
* Maintain and update patient charts to ensure documentation is complete.
* Schedule return appointments and maintain patient chart organization.
* Add informative notes to appointments to assist providers and clinical staff.
* Track and follow up on no show appointments.
* Monitor provider schedules and patient flow throughout the day to ensure clinical efficiency.
* Understand and prepare what each provider requires for a productive clinic.
* Verify insurance benefits and eligibility; document accurately in the EMR system.
* Obtain and verify referral numbers and authorizations for upcoming appointments.
* Register and utilize online portals to obtain authorizations (if applicable).
* Collect co-pays, patient balances, DME deposits, and pre-payments at check-in.
* Collect outstanding balances in collections prior to scheduling.
* Post daily charges to patient accounts and balance all transactions accurately.
* Enter daily charge data and reconcile financial activity.
* Review, enter, and edit daily
Sprachkenntnisse
- English
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