Customer Service Agent

ManpowerGroup

Troy, Michigan, United States

Troy, Michigan, United States

Über

Our client, a leading organization in the financial services industry, is seeking a Customer Service Agent to join their team. As a Customer Service Agent, you will be part of the Customer Support Department supporting client interactions and service delivery. The ideal candidate will have excellent communication skills, a positive attitude, and a solution-oriented mindset, which will align successfully in the organization.
**Job Title:** Customer Service Agent
**Location:** Troy, Alabama
**Pay Range:** $15
**What's the Job?**
+ Engage with clients via phone and email to address inquiries and resolve issues efficiently
+ Navigate multiple computer screens to gather and input relevant information accurately
+ Provide exceptional customer service by actively listening and responding positively
+ Identify opportunities to improve processes and enhance customer satisfaction
+ Maintain detailed records of customer interactions and transactions
**What's Needed?**
+ High School Diploma or GED
+ Strong verbal and written communication skills
+ Ability to learn independently and demonstrate initiative
+ Excellent multitasking and problem-solving abilities
+ Ability to work in a team environment and influence others positively
**What's in it for me?**
+ Opportunity to develop valuable customer service skills
+ Supportive work environment focused on growth and success
+ Consistent weekly pay
+ Chance to be part of a reputable organization in the financial sector
+ Potential for career advancement within the company
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings

Troy, Michigan, United States

Sprachkenntnisse

English

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