Clinic Service Representative - BayshoreChildren's Wisconsin • Fox Point, Wisconsin, United States
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Clinic Service Representative - Bayshore
Children's Wisconsin
- Fox Point, Wisconsin, United States
- Fox Point, Wisconsin, United States
Über
Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places:
- Affiliation with the #4 children's hospital in the country (according to Parents magazine)
- Board-certified pediatricians (learn what it means to be 'board-certified')
- Many locations spread throughout southeast Wisconsin
- Commitment to population health and an increased role for pediatricians in the care of children
- Doctors who are very active in their local communities
- Access to many health and wellness programs designed to keep kids safe and healthy
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin: Summary
This role is an active member of the front desk team and works to welcome patient families for their appointment and serves as liaison between patient families and the clinical team. This position reports to the Primary Care Practice Manager and collaborates with the Lead Clinic Coordinator and Regional Access Specialist for optimal outcomes.
Essential Functions
- Provides exceptional patient experience by assisting patients, parents, providers and other staff through the standard front desk functions, including check-in and check-out services following access modules and Patient Experience Promise.
- Utilizes EPIC scheduling applications and work queues to facilitate appointment scheduling, wait list management, reschedule list, cancelled appointments, registration work queues, patient communication/texting platform and In Basket Review.
- Support registration of patients and/or legal guardians with a MyChart
Sprachkenntnisse
- English
Hinweis für Nutzer
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