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DEPUTY DIRECTOR
New York City, NY
- Bronx, New York, United States
- Bronx, New York, United States
Über
Family Independence Administration provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as temporary cash assistance, SNAP, childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc.
Under the general direction of the Benefits Access Center Director, with wide latitude for the exercise of independent judgment and initiative, the Deputy Director of a Family independence Administration Job Center is responsible for the organization, direction and supervision of the Case Management, Case Establishment, and the Case Support units which facilitate eligibility determinations for initial and ongoing public assistance benefits and all employment related activities that will enable participants to achieve their maximum level of self-sufficiency.
This position is interchangeable and is utilized in any FIA Benefits Access Centers/Model Office locations or specialized Benefits Access/Model Office location, which includes, but is not limited to, the Family Services Call Center, Union Square Job Center, Refugee Job Center, and Residential Treatment Services Center.
The Family Independence Administration (FIA) is recruiting for one (1) Administrative Job Opportunity Specialist NM I, to function as Benefit Access Center Deputy Director, who will:
* Manage the activities of the Family Independence Administration Benefits Access Center staff involved in the resolution of matters relating to public assistance client appeals, ensuring that Agency's requirements are met for opening, reopening, denial, closing, change in case status and change in benefit entitlements to prevent loss of public funds; ensure compliance with mandated signage being properly posted.
* Manage all aspects of the application and recertification processes for public assistance to ensure that eligibility rules are adhered to and that the required time frames are met in order to increase the Fair Hearing Win rate in that the Benefits Access Center's case actions are upheld; manage the processing of case actions in accordance with predetermined priorities to measure accuracy and the impact on the
Sprachkenntnisse
- English
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