Client Services Representative
NVA
- Houston, Texas, United States
- Houston, Texas, United States
Über
Houston Cat Hospital cultivates a collaborative, authentic, and compassionate culture and is seeking a Client Service Representative to join our fast-paced clinic and team. Every member of our team contributes toward an important mission and vision, making a difference in the lives of pets and their people. At Houston Cat Hospital, YOU MATTER!
We have been serving the Houston area since 2003 and focus on employing the finest veterinary professionals to care for our patients. We are AAHA accredited, and are committed to the highest standards in veterinary medicine and provide educational opportunities for all of our staff.
Schedule : Full-time, must be available to work Saturdays and holidays if the clinic is open.
Houston Cat Hospital is committed to educating our clients on the best preventative and medical care options to keep their pets happy and healthy, year-round. We stay informed on the latest advances in veterinary technology and above all, remember that all animals and pets are to be treated with loving care in every check-up, procedure, or surgery. We truly treat all pets like they are our own.
- Be flexible in attitude and work habits.
- Quickly learn how to pronounce, know the meaning of and spell commonly used veterinary terms
- Perform basic computer skills, type 30 words per minute.
- Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods of time
- Working conditions: May be exposed to unpleasant odors, noises and animal urine and feces. May be exposed to bites, scratches and contagious diseases
- Below is a full list of abilities most commonly used by CSR.
Veterinary Knowledge / Client Education
- Can answer client's inquiries about basic animal care questions and routine procedures.
- Can educate clients on over-the-counter products such as preventatives, medications and nutraceuticals.
- Can guide client's to make appropriate decisions regarding optimum pet care.
Admitting / Discharging Patients/ Cash Handling
- Can admit patients and handle medical records entries accurately.
- Can prepare health certificates, euthanasia and after care paperwork and discuss with client
- Can handle client/patient transfers with ease.
- Can prepare client invoices for services performed.
- Can accurately handle
Sprachkenntnisse
- English
Hinweis für Nutzer
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