SERVICE ADVISOR

Stivers Ford Lincoln

Montgomery, Alabama, United States

Montgomery, Alabama, United States

Über

Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Automotive Service Writer / Advisor Job Duties:
* Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
* Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
* Develops estimates by costing materials, supplies, and labor; calculating customer's

Montgomery, Alabama, United States

Sprachkenntnisse

English

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