Inside Sales Associate

The Inside Sales Representative plays an essential role in delivering a professional, customer-focused experience while supporting sales growth. This position serves as a primary point of contact for customers by engaging with showroom visitors, responding to inbound leads, and guiding customers through product selection, estimating, and ordering.

This role partners closely with sales, marketing, and operations teams to ensure customers receive timely, accurate, and solution-oriented support. The Inside Sales Representative is ideal for someone who is organized, technologically comfortable, and motivated by a performance-based compensation structure that includes an hourly base rate and commission.

Key aspects of the role include:

• Assisting walk-in customers at the Jupiter showroom and managing inbound phone and digital inquiries
• Preparing accurate, professional estimates and formal quotes for customers
• Tracking customer information, sales activities, and orders within CRM and accounting systems
• Following up with customers throughout the sales and delivery process to ensure satisfaction and identify repeat or referral opportunities
• Collaborating with internal sales representatives and supporting walk-in traffic as needed
• Representing the brand through professional communication, customer follow-up, and participation in marketing support efforts

This is a full-time, onsite position that primarily works Monday through Friday during standard business hours, with every other Saturday required to support showroom operations.

Skills we are seeking:

Qualifications & Experience

• 13 years of wholesale or retail sales experience preferred
• Prior experience in the landscape, hardscape, nursery, forestry, or irrigation industry is a plus
• Strong verbal and written communication skills, with the ability to communicate clearly, professionally, and persuasively
• Comfort working with CRM systems and sales or accounting software preferred
• High school diploma or equivalent required

Attributes for success

• Customer-focused mindset with the ability to build trust and long-term relationships
• Strong organizational and follow-up skills
• Ability to manage multiple leads, customers, and priorities in a fast-paced environment
• Team-oriented approach with a willingness to support teammates as needed
• Motivated by performance goals and commission opportunities

Compensation & Benefits:

• Competitive compensation
• Medical, dental and vision plans
• Paid time off, paid holidays
• DailyPay available!
• 401k with company match
• Tuition reimbursement
• Lucrative associate referral program
• Company apparel and work boot vouchers
• Opportunity for advancement
• Paid training and business certifications available
• Free counseling services/employee assistance program
• Life insurance and short- and long-term disability insurance
• Product discounts
• Most branches never work Sundays!

The information contained herein is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.

SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.