Countersales Representative

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Mustang Cat is hiring a Counter Sales Representative to join our team in Willis, Texas. This role is responsible for providing exceptional customer service, ensuring accurate parts orders, and supporting all areas of the Parts Department. If you're detail-oriented, customer-focused, and thrive in a fast-paced environment, we'd love to have you on our team.

Top Benefits for Counter Sales Representatives:

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Comprehensive Benefits: Medical, Dental, Vision
• 401(k) with Employer Matching
• Paid Vacation, Sick Time & Holidays

What You'll Do as a Counter Sales Representative:

• Provide outstanding customer service to all customers
• Ensure accuracy in all parts orders
• Assist customers in identifying required parts, including part numbers, quantities, freight options, and delivery timelines
• Support other areas of the Parts Department as needed
• Maintain a safe, clean, and organized work environment

Counter Sales Representative Requirements:

• High school diploma or equivalent
• Minimum of 2 years in a customer service role
• Mechanical aptitude and interest in equipment or parts
• Strong computer and data entry skills
• Excellent professional communication: verbal, written, email, and phone
• Team-oriented mindset with the ability to work independently
• Self-motivated, proactive, and dedicated to providing exceptional service
• Positive, outgoing personality

Bonus Skills and Preferred Experience:

• Bilingual English/Spanish
• Familiarity with Caterpillar systems (e.g., SIS, DBS)
• Previous experience in heavy equipment, parts, or industrial sales

Join Mustang Cat and help keep our customers' operations running smoothly with the right parts and top-tier service. Apply today to become a Countersales Representative with our team in Willis, Texas!