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Key responsibilities
Manage assigned accounts by handling inbound inquiries and placing outbound calls.
Listen to customers to assess needs and resolve issues effectively.
Use technology and systems to maintain accurate account information and workflow efficiency.
Identify sales opportunities and apply techniques to expand customer accounts.
Clearly explain products and processes to customers and position offerings appropriately.
Aim for first-call resolution through problem solving and effective communication.
Conduct needs assessments and recommend tailored solutions that align with customer objectives.
Foster long-term client relationships through consistent follow-up and support.
Qualifications
Possession of a life and health insurance license, or willingness to obtain one.
Dependable, quick to learn, and comfortable interacting with customers to address their concerns.
Professional communication and customer service skills.
High school diploma or equivalent.
Ability to learn customer service software rapidly and perform basic PC tasks.
Capable of multitasking in a fast-paced environment.
Must be at least 18 years of age.
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Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.