Inbound Sales Development Representative (SDR) (Boston | Hybrid)

This position is hybrid and based in our Boston office, with an in-office expectation of three days per week.

n8n is hiring an Inbound SDR to qualify and convert high-intent inbound demand into pipeline for our US sales team. You will engage prospects already exploring n8n, assess fit, create urgency, and partner with Account Executives to ensure smooth handoffs.

This is a high-volume, fast-paced role suited to someone early in their sales career who is curious about SaaS and technical products and wants to build a strong foundation in qualification, discovery, and pipeline generation.

• Qualify inbound leads and convert high-potential interest into sales opportunities
• Conduct discovery to understand each prospect's business context, technical needs, urgency, and fit
• Develop a working knowledge of n8n's automation and AI capabilities and how they apply to technical teams
• Partner with Account Executives on clean handoffs, meeting context, and next steps
• Engage prospects across email, phone, LinkedIn, and other channels
• Personalize outreach based on use case, company context, and intent
• Maintain accurate Salesforce data across leads, accounts, activities, and opportunities
• Operate effectively in Salesforce, Outreach, Apollo, and AI tools
• Apply coaching and performance feedback to improve qualification, objection handling, and prioritization

Must-haves

• Some exposure to sales, customer-facing work, or relevant internships, with clear motivation to build a SaaS sales career
• Strong written and verbal communication; able to ask thoughtful questions and explain ideas clearly
• Emotional intelligence and the ability to build rapport quickly
• Curiosity about SaaS and how technical teams solve business problems
• Organized, reliable, and able to manage follow-up and competing priorities
• Proactive ownership of preparation, learning, and continuous improvement
• Based in Boston and able to work from the office three days per week

Nice-to-haves

• Prior exposure to B2B SaaS through work, internship, or study
• Hands-on experience with Salesforce, Outreach, Apollo, HubSpot, or similar tools
• Interest in automation, AI, developer tools, IT, DevOps, or SecOps
• Practical use of AI tools such as ChatGPT or Claude for research and productivity
• Prior experience with inbound leads or early-stage qualification

• Competitive compensation We offer fair and attractive pay.
• Ownership Our core value is to "empower others," and we mean ityou'll get a slice of n8n with equity.
• Work/life balance We work hard but ensure you have time to recharge:
• Europe: 30 days of vacation, plus public holidays wherever you are.
• US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness
• Europe: We provide benefits according to local country norms.
• US: Multiple low-premium, low-deductible medical plans with coverage for individuals and familiesplus a no-cost premium HDHP option with a pre-seeded HSAalong with dental and vision coverage.
• Future planning
• Europe: We provide pension contributions according to local country norms.
• US: 401(k) retirement plan with a 4% employer match.
• Financial security
• Europe: We provide benefits according to local country norms.
• US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth We hire rising stars who grow with us! You'll get 1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybridplease check the job description.
• Giving back We're big fans of open source, and you'll get $100 per month to support projects you care about.
• AI enablement We believe in working smartereveryone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
• Transparency We all know what everyone's working on, how the company is doingthe whole shebang.
• An ambitious but kind culture People love working hereour eNPS for 2024 is 94!