Key Holder

The Keyholder partners with Store Management to achieve sales results by supporting a positive team environment and client-focused business.

Leadership Responsibilities

• Models and teaches store associates to support a positive client-centric environment.
• Models and coaches effective Supervisor on Duty behaviors to maximize performance and productivity.
• Upholds a positive work environment.

Selling & Client Service

• Exhibits a passion for delivering exceptional client service and inspires by example.
• Consistently adheres to Company selling, service and clienteling behaviors.
• Positively contributes to daily, weekly and monthly sales goals by consistently achieving or exceeding personal selling goals.
• Assists in maintaining the selling floor, stockroom, and cash bar organization and cleanliness.
• Adheres to loss prevention policies and procedures in order to minimize loss and achieve shrink goals.

Daily Operations

• Works with Store Manager to maximize sales by ensuring an efficient and client-centric store operation.
• Assists with the processing of POS/mPOS transactions, opening and closing procedures and banking.
• Maintains selling floor, stockroom and cash bar with proper supplies, organization and cleanliness with consistency.
• Ensures loss prevention compliance in order to minimize loss and achieve shrink goals.

• At least 1-3 years of retail experience
• Luxury or contemporary experience preferred
• Passion for customer service, styling and product
• Demonstrated ability to drive sales
• Ability to interact cooperatively and work as a team towards a common goal
• Product Centric