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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Content Design Manager, you will be within PNC's Retail organization, supporting the Digital team. You will be based in Pittsburgh, PA, Cleveland, OH and Columbous, OH and Philadelphia, PA. We're looking for a Content Designer to join PNC Bank's digital team. At PNC, you'll build digital solutions that help people achieve their financial goals so they can focus on everything else life brings. You'll be a key player in shaping product design and strategy by collaborating with content designers, experience designers, agile development teams, and core product team members. You'll use a strong, critical voice to deliver an engaging, consistent and accessible experience to our audiences. In this role, you will: Support content creation and be a subject matter expert, working closely with other content designers and experience designers to apply your content design skills to an established product Identify problems and craft creative content solutions that educate and empower users Collaborate with other content designers to maintain and deliver content guidelines that provide consistent language and labeling across a range of touchpoints Collaborate with research partners and others to test and get feedback on content and experiences Help shape the role of content in the design process, and partner with product managers for legal, risk and compliance reviews We think you could be successful if you: Are a natural collaborator and an excellent communicator Advocate for users and inspire a culture of design thinking Can handle multiple projects and deadlines Believe iteration is the best path to improvement and can adapt quickly to change Take initiative and act on opportunities for improvement Have working knowledge of design fundamentals in a digital space Love language and feel passionate about things like voice, style and grammar Preferred qualifications: 1-2 years working in UX with foundational understanding of best practices and principles Experience working on user journeys (happy paths, sad paths, error states, etc.) An online portfolio, writing samples or published work Experience in or an understanding of agile development processes PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Sprachkenntnisse
- English
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