Sales Advisor

• Competitive salary;
• Comprehensive group insurance program paid 100% by the employer;
• Group RRSP with employer contribution;
• Free parking and public transportation nearby;
• Gym;
• Social committee, employee discounts.

DUTIES AND RESPONSIBILITIES

• Participate in welcoming customers to the showroom, answering calls and emails;
• Plan the design of the client's project based on constraints and needs;
• See to the reservation and/or transfer of merchandise, create quotes and purchase orders in the P21 computer system in accordance with established procedures;
• Ensure close monitoring of outstanding orders under his responsibility;
• Provide unparalleled customer service, communicate the arrival of equipment and any discrepancies or problems to the customer independently;
• Work in collaboration with colleagues from other sectors for all aspects related to customer service, preparation, shipping, as well as invoicing of orders;
• Act as a leader in the development of sales in his sector, ensure that sales objectives are met through concrete actions in collaboration with his manager;
• See to the development of his technical knowledge by regularly participating in training and by searching for information independently;
• Ensure regular monitoring of the samples available in the showroom, contribute to their preparation as a team on displays and samples (including orders, reception and management of price change labels);
• Participate in team meetings, in the continuous improvement of its processes;
• Contribute to the organization of promotional events;
• Maintain a clean and distinguished environment for customers.

REQUIREMENTS AND SKILLS

• Be available Thursday evenings and Saturdays during the day (40 hours per week);
• Excellence in customer service (minimum 1 year of experience);
• Proficiency in the French language and an intermediate level of English are required (to support and collaborate with English-speaking clients and various stakeholders);
• Be recognized for their positive leadership and team spirit;
• Demonstrate excellent work organization and be autonomous;
• Training related to design, architecture or planning an asset;
• Knowledge of the different types of floor and wall covering an asset;

 Attitudes expected of an employee:

• Punctuality and rigor;
• Neat and professional appearance;
• Motivation and attitude favorable to business development and team spirit;
• Autonomy and proactivity in the management of their tasks.