Team Leader

The Shift Leader at Chick-fil-A plays a vital role in ensuring a remarkable guest experience and smooth restaurant operations. This leader upholds Chick-fil-A's brand standards by modeling and reinforcing operational excellence, genuine hospitality, and a culture of care. Shift Leaders are responsible for executing daily tasks with excellence, coaching team members, and supporting the leadership team in achieving business goals.

• A fun work environment where you can positively influence others
• Flexible scheduling- Off Sundays
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Free college tuition opportunities (Associates, Bachelors, Masters)
• Competitive pay
• 401k Matching
• Medical, dental, vision, and life insurance
• Opportunity for professional growth (internal promotion, resume building, leadership development)

• Lead front-of-house and/or back-of-house operations during assigned shifts
• Ensure team executes Chick-fil-A's high standards for food safety, cleanliness, speed, and hospitality
• Foster a positive, caring environment for both guests and team members
• Provide real-time coaching, direction, and accountability to team members
• Support training and onboarding of new hires
• Execute opening, mid, or closing shift procedures with accuracy and urgency
• Manage labor, food cost, and other shift metrics according to business needs
• Handle guest complaints or concerns with professionalism and care
• Communicate clearly with directors and fellow leaders to ensure consistent execution of goals and systems
• Champion Chick-fil-A's Core 4 and Second Mile Service behaviors at all times

• Strong communication and interpersonal skills
• High level of integrity, reliability, and personal accountability
• Ability to lead and influence peers with confidence and humility
• Must be able to work at least 25 hours per week, including evenings and Saturdays

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee discount
• Paid training
• Other