Information Technology Manager

Applications International

United States

United States

Über

About Us We are a dynamic SaaS company building innovative software solutions for the Environmental Health, Risk & Safety industry. Our team is passionate about technology and committed to excellence. We're looking for a hands-on IT Manager to join us in San Diego, CA. ON-SITE | San Diego, CA 92127 Salary Range Offered: $125,000 – $145,000 per year DOE (Plus comprehensive benefits package) Link to Apply: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bac88847-7e46-41fd-ad4b-d86ebf75c8d7&ccId=19000101_000001&lang=en_US&jobId=9201752274849_1&&source=EN ──────────────────────────── The Opportunity The IT Manager is a hands-on execution role responsible for day-to-day IT infrastructure, security, and operations supporting our SaaS environment. You'll manage projects, maintain system performance, ensure security compliance, and partner with teams to align technology with business goals. This is not a delegating role. The ideal candidate enjoys being in the details, solving problems, and keeping systems running smoothly every day. ──────────────────────────── What You'll Do Leadership & Team Management • Lead and direct one direct report (small team) • Assign and prioritize tasks based on skill set and workload • Serve as the primary technical escalation point for your direct report • Provide coaching and support your teammate's professional development • Report directly to business ownership on all IT operations, projects, and incidents Infrastructure & Systems • Manage virtualized server environment — installation, patching, and troubleshooting end-to-end • Create, monitor, and verify backup jobs including immutable on-premises and cloud targets; execute restores as needed • Maintain SAN storage — installation, patching, and health monitoring • Administer Windows Server and Active Directory — group policies, access controls, and domain health • Maintain network diagrams, runbooks, and IT documentation • Administer identity, access management, endpoint management, and self-service tools Email & Messaging (Firm Requirement — see note below) • Manage on-premises Microsoft Exchange Server in a production DAG configuration • Monitor DAG replication health, database copies, and failover readiness; validate failover testing • Perform Exchange upgrades, CU patching, and capacity planning • Troubleshoot mail flow, transport rules, connectors, and delivery issues end-to-end • Manage email security — anti-spam, antivirus, and threat protection policies • Maintain Exchange/AD integration including recipient management and address policies • Provision and troubleshoot VoIP/cloud phone systems Networking & Security • Own firewall policy management, VPN administration, and network threat monitoring • Manage web application firewall (WAF) environments for externally facing systems • Maintain switching infrastructure — routing, VLANs, segmentation, and DMZ design • Administer zero-trust VPN and site-to-site tunnel configurations • Apply security patches across servers and endpoints on a defined cadence • Monitor and respond to security events; investigate incidents and take corrective action • Maintain endpoint protection, email filtering, and intrusion detection tooling Cloud Infrastructure • Administer cloud infrastructure (Microsoft Azure highly preferred) • Support hybrid identity and connectivity between on-premises and cloud environments IT Operations, Projects & Vendor Management • Own and execute IT projects from scoping to delivery • Build, maintain, and test the disaster recovery plan; lead incident response • Track IT expenses, optimize costs, and prepare reports for ownership • Own vendor relationships, contracts, renewals, and negotiations • Partner with department leads to deliver practical technology solutions • Contribute to long-term IT planning in support of business growth • Other duties as assigned ──────────────────────────── What You Bring Education • Bachelor's degree in CS, IT, or related field — preferred • Equivalent hands-on experience and technical leadership considered in lieu of degree Work Experience • 7–10 years of progressive, hands-on IT experience with direct ownership of infrastructure, networking, and security — not just participation • Experience running day-to-day IT operations in a small to mid-sized company • Demonstrated success leading at least one direct report • Strong background in incident response, disaster recovery, and business continuity • Experience managing multi-site network environments • Prior vendor management and cost optimization experience Technical Requirements • Windows Server and Active Directory administration • Microsoft Exchange Server in a DAG configuration • Enterprise virtualization platform administration (install, patch, troubleshoot in production) • SAN storage management (installation, patching, health monitoring) • Backup and DR — immutable targets, job management, restores (Veeam or equivalent) • Network architecture — routing, switching, VLANs, DMZ design, multi-site • Enterprise next-generation firewall — policy management, VPN, threat monitoring • Web application firewall (WAF) configuration and management • Site-to-site VPN and zero-trust remote access administration • DNS administration and complex connectivity troubleshooting • Endpoint security, email threat protection, and IDS/IPS tooling • Patch management and vulnerability remediation • DLP policy configuration and incident management • ITSM tools — log management, network monitoring, endpoint management • Security event monitoring, alert triage, and incident documentation • Microsoft Azure — administration and hybrid connectivity (Preferred) • SOC 2 or similar compliance framework experience (Preferred) • AWS or other cloud familiarity (Plus) Exchange DAG Note: This role requires highly proficient, production-level experience managing on-premises Exchange Server in a DAG — including replication monitoring, CU patching, failover validation and mail flow troubleshooting. Exchange Online / M365-only experience does not meet this requirement. Certifications (Preferred) • Microsoft MCSE: Messaging or equivalent — strongly valued • CISSP, Security+, Network+, or ITIL Skills & Attributes • Leads a small team while remaining a hands-on technical contributor • Translates complex technical issues clearly for non-technical business owners • High autonomy and accountability; comfortable reporting directly to ownership • Discreet and trustworthy with privileged access and sensitive business information • Manages competing priorities without losing sight of planned work • Finds root causes, not just symptoms • Delivers IT projects on time and within budget • Tracks, justifies, and optimizes IT spend ──────────────────────────── Compensation & Benefits • Salary: $125,000 – $145,000/year DOE • 401(k) — 6% employer match, 100% immediately vested • Medical (HMO & PPO) — 100% employer-paid for employee and dependents • Employer-paid life insurance • Dental and vision coverage • Vacation, paid holidays, and sick leave • Wellness program — weekly chair massage and in-office gym • Training and advancement opportunities • Daily office snacks • Dog-friendly office ──────────────────────────── Work Schedule & Location • Monday–Friday, 8 AM–5 PM; occasional weekends as needed • On-site | San Diego, CA 92127 ──────────────────────────── Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity. This job description is not exhaustive and does not restrict management's right to assign or reassign duties at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. ──────────────────────────── Physical Requirements The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. This position primarily involves computer work in an office environment and may occasionally require lifting/moving items up to 50 pounds. ──────────────────────────── How to Apply Link to Apply:https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bac88847-7e46-41fd-ad4b-d86ebf75c8d7&ccId=19000101_000001&lang=en_US&jobId=9201752274849_1&&source=EN

United States

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English

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