Inside Sales Representative

Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge.

Job Summary

This role is responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, taking customer orders, coordinating delivery with dispatch, internal company departments, and vendors in a fast-paced office. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.

Job Responsibilities

• Receive customer phone calls; provide support to customers and contractors via phone and in person
• Refer to product catalogs and specification guides to determine related product uses and applications
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
• Help customers with design ideas/problems; provides customer feedback to management
• Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
• Retrieve information for credit department when needed

Job Requirements

• High school diploma/equivalent or comparable combination of education, experience or training in related field
• Skilled in Microsoft Word, Excel and Outlook
• Previous sales experience
• Experience with multi-line phone system preferred
• Knowledge of concrete masonry is a plus
• Bilingual (English/Spanish) preferred
• Some forklift experience preferred

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.