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Über
The role of Sales Coordinator is necessary to provide support to the Sales Manager. The successful candidate will become the point of reference for colleagues and guests and play a pivotal role in the group experience.
Responsibilities: Assists with completing daily/weekly/monthly reports. Receives and responds to requests for information and inquiries by responding directly to the guest or routing calls to the appropriate team member. Composes and distributes reports, or contracts (to include BEOs, Sales Contracts, Group Resume's) based upon organizational practice, policies, and at the direction of the Director of Sales or GM Liaison between sales and the department heads or other associates providing service to clients and groups. Follows up with past clients to ensure guest satisfaction. Coordinates with Director of Sales on due dates for rooming lists, cut off dates, contracts, etc. to ensure that all deadlines are met. Responds to incoming guest inquiries in a timely fashion. Creates and maintains group blocks in the property in the PMS systems. Works closely with front desk to ensure accuracy of reservations, groups, events. Always communicates changes. Other duties as assigned.
Qualifications:
Previous hotel front desk/ reservations experience High School Diploma
Sprachkenntnisse
- English
Hinweis für Nutzer
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