Retail Associate

NC The Umstead Hotel and Spa - Cary, NC 27513

Salary Range $16.00 Position Type Part Time

*pay range includes commissions*

Strong candidates for Retail Associate will have several years of retail experience in a high volume specialty retailer. They must possess proven sales skills with a strong emphasis on product, exemplary customer service and a keen eye for visual presentation.

A familiarity with trends in fashion and home furnishings is preferred, with an interest in delivering a superior level of customer service that will maximize sales and profits. Understanding the 5 star guidelines and UHS vision and values is a plus.

Part-Time Gift Shop Retail Associate 20-30 hours

Part Time associate hours are typically on Saturdays and Sundays, with some evening shift availability, and flexibility to cover vacation time for other employees.

• Computer skills including the ability to multitask between several apps and computer systems
• Understanding of cash-handling procedures
• Comfortable climbing a 5' ladder.
• Able to lift 25 lbs.
• Aid in daily operations including processing incoming shipments, tagging product, assisting with inventory, restocking and organizing shelves, letting management know when items are low in stock
• Assist in outgoing shipping of items from guests and the online shop which at times can include high end fragile and delicate pieces
• Continually strives to understand all the products, artwork and sales items
• Involvement in monthly inventory counts
• Answers the telephone and direct calls as appropriate
• Assist in training any new team members as requested
• Checking department e-mail and responding accordingly
• Maintains cleanliness and neatness, including dusting shop shelves, cleaning glass and counters often throughout shift, vacuuming at closing
• Ensures a pleasant visit for each guest

• Sales ability and willingness to engage with guests
• A warm and courteous attitude.
• Exemplary communication skills.
• Must work well in a small team environment.