Service Advisor

Brentwood, California, United States

Join the team at Stress-Free Auto Care: Where your skills and passion drive success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an automotive service advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Compensation: $55,000 base + uncapped commission

Responsibilities:

• Greet customers and document their concerns regarding vehicle repairs
• Advise customers on repair options and costs
• Consult with technicians to provide accurate service outcomes
• Inform customers about potential cost savings and warranty protections
• Manage service center scheduling and workflow efficiently
• Keep customers updated on service changes and vehicle readiness
• Assist customers in deciding on repair options
• Maintain facility cleanliness and organization

Requirements:

• Typing speed of 40+ words per minute
• Verifiable shop experience as front desk sales/advisor sales/management
• Eligibility to work in California
• Familiarity with repair and labor guides such as AllData or Mitchell products
• Knowledge of the B.A.R. Write it Right standards

Why join us:

• Paid time off, health, dental, and vision insurance
• 401k with matching, referral program, and employee discounts
• Enhance your skills in customer service and automotive industry knowledge

Ready to elevate your career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.