Office Supervisor- GI Specialists

Job Summary

Provides supervision for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned.

Job Responsibilities

• Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations. 

• Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.

• Maintains clinic cash controls on day-to-day basis.

• Works with BOC to update provider schedules and make necessary changes.

• Fills in, when necessary, for the purpose of business continuity. 

• Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies. 

• Manages inventory of office supplies, including ordering and inventory maintenance. 

• Maintains confidentiality and expectation of confidentiality among the clerical staff. 

• Works closely with providers, providing updates when necessary. 

• Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care. 

• Works closely with billing and coding services in order to promote efficient revenue cycle services.

• Supports clinic operations leader and clinic administration in ongoing initiatives as needed. 

Specifications

Experience

Description     

Minimum Required:   5 years clerical experience in medical office

Preferred/Desired: 

Education

Description     

Minimum Required: High School diploma or equivalent

Preferred/Desired: 

Training

Description     

Minimum Required: Familiarity with medical coding and medical office operations

Preferred/Desired

Special Skills

Description     

Minimum Required: 

Preferred/Desired: 

Licensure

Description     

Minimum Required: 

Preferred/Desired: Eligibility to sit for AAPC/CPC examination