MCR Supervisor

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we believe in the magic of storytelling. From wizards and dragons to the wonders of our planet, our vast portfolio of iconic content is brought to life by passionate storytellers, innovative creators, and visionary dreamers. Here, you’ll find a community that supports, celebrates, and empowers you to thrive.

Join us and unlock career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self!

As an MCR Supervisor , you will play a pivotal role in overseeing the Master Control Room (MCR) operations. Your mission? To ensure a reliable and efficient service in our dynamic 24/7 broadcast environment. You’ll coordinate people, processes, and technology to support high-profile live outputs, working closely with internal teams and external partners to maintain our high operational standards.

• Supervise MCR shift operations in a fast-paced 24/7 environment.
• Lead the MCR team, focusing on wellbeing, development, culture, and performance.
• Create an engaging MCR environment that fosters collaboration during high-profile events.
• Manage staff rosters, ensuring the right skills are available for each event.
• Proactively oversee daily MCR activities, including fault investigation and resolution.
• Ensure the team is fully trained and prepared for all scheduled events.
• Encourage effective delegation and knowledge sharing within the MCR team.
• Represent the MCR in internal and external meetings.
• Contribute to planning future operational requirements and events.
• Coordinate with Production, T&O departments, and third-party providers for successful live content delivery.
• Attend operational and planning meetings, influencing decision-making.
• Help define and maintain MCR technical workflows and systems.
• Troubleshoot technical issues and escalate faults as needed.
• Write and compile detailed reports on MCR issues or outages.
• Provide day-to-day management for all staff on shift, overseeing 10+ direct reports.

• Previous supervisory or managerial experience, including recruitment and team culture development.
• Experience in staff training and maintaining/updating Standard Operating Procedures (SOPs).
• Thorough understanding of MCR systems, equipment, and broadcast delivery models.
• Expertise in troubleshooting technical issues and developing effective workarounds.
• Operational knowledge of MCR technology and workflows, including SDI and IP video/audio routing.
• Familiarity with broadcast control systems, ideally BNCS and Nevion Video IPath.
• Understanding of video/audio timing principles and contribution standards.
• Experience with professional satellite contribution equipment.
• Ability to create and maintain operational processes in collaboration with other teams.

Working Conditions: The MCR operates 24/7/365. This role is shift-based, requiring a 40-hour work week that includes weekends and public holidays.

Onsite Working: This position is advertised as onsite, meaning all working hours will be conducted at the workplace. Changes to this agreement may occur based on business needs, with reasonable notice.

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, disability, or any other protected category.

If you require adjustments or accommodations during the application or recruitment process, please refer to our accessibility page for guidance.