Technical Services Manager

Location: Wembley, London
Contract: Permanent
Salary: £65,000 - £70,000 (dependent on experience) + Travel Allowance + Flexible Benefits

Are you ready to take the reins at one of the UK’s most iconic venues? We’re looking for a Technical Services Manager who is passionate about delivering top-notch technical services and ensuring an exceptional customer experience.

In this high-profile, client-facing role, you’ll lead a talented team, drive performance, and innovate solutions that enhance service delivery. With major events on the horizon, you’ll be at the heart of a world-class venue, making a real impact!

As our Technical Services Manager, you will:

• Lead the on-site engineering team to deliver exceptional technical service standards across all M&E systems.
• Monitor performance, drive continuous improvement, and implement corrective actions as needed.
• Act as the technical authority on-site, providing guidance and solutions to complex issues.
• Identify and deliver additional work opportunities, including producing quotations and proposals.
• Champion energy efficiency and sustainability initiatives across the contract.
• Ensure compliance with statutory regulations, company policies, and safe systems of work.
• Support the planning and delivery of major stadium events, ensuring maximum system uptime.
• Develop team capabilities through coaching, training plans, and strong leadership.
• Build strong client relationships and act as a trusted advisor on technical matters.

This is a fantastic opportunity for an experienced and inspiring technical leader who thrives in a dynamic environment. We’re seeking someone who:

• Has a strong background in managing M&E services within a critical or complex environment.
• Demonstrates proven leadership, with the ability to motivate and develop engineering teams.
• Is technically proficient in electrical and/or mechanical building services systems.
• Understands compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs).
• Is confident in client engagement and can build long-term, trusted relationships.
• Has experience identifying and delivering additional works and value-add opportunities.
• Remains calm and effective under pressure, especially in live or event-driven environments.
• Holds relevant technical qualifications (essential).

We believe in rewarding our team members with a comprehensive benefits package that evolves to meet your needs. Here’s what you can expect:

• Travel Allowance
• 25 Days Holiday + Bank Holidays (with Buy/Sell option)
• Pension with up to 8% employer contribution
• Private Medical Insurance
• Life Assurance
• Personal Wellbeing and Volunteer Days
• Employee Assistance Programme (24/7 support, counselling, legal advice)
• Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)

We’re committed to building a culture where everyone feels included and respected. Our recruitment process is designed to be transparent, and we’ll provide you with all the information you need ahead of time. If you require any accommodations during the application or interview process, please let us know, and we’ll work with you to ensure your needs are met.

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we take pride in our history of developing great people through our investment in training.

Working across various sectors within the building and infrastructure industry, our innovative and forward-thinking approach allows us to tackle groundbreaking projects using the latest tools and technologies. We value progression and ensure that when you join us, you have a clearly defined development path, supported by regular reviews, training, and ongoing support to help you be the best you can be.