Technical Project Lead / MSP Project EngineerParadise Infotech & Automation • El Cajon, California, United States
Technical Project Lead / MSP Project Engineer
Paradise Infotech & Automation
- El Cajon, California, United States
- El Cajon, California, United States
Über
If you've spent years solving complex IT problems and you're ready to do more than just close tickets — this is the role.
We're a growing boutique MSP looking for a Project Engineer who thrives on variety, takes ownership seriously, and wants to be the person clients actually trust. You'll touch infrastructure modernization, cloud migrations, network overhauls, security initiatives, and full-environment onboardings — often across multiple industries in the same week.
No two projects are the same. That's the point.
*What You'll Be Working On*
This isn't a break-fix role. You'll be leading the work that actually transforms how businesses operate — projects like:
* Microsoft 365 and cloud migrations — moving organizations off legacy systems and into modern, well-architected environments
* Full client onboardings — building standardized, supportable infrastructure from the ground up
* Network redesigns — VLANs, firewalls, switching, Wi-Fi, VPNs done right
* Security and identity overhauls — Entra ID, MFA, endpoint protection, email security
* Endpoint and device management — Intune deployments, workstation standardization, MDM rollouts
* Disaster recovery buildouts — backup architecture that actually works when it matters
You'll own projects end-to-end: discovery, scoping, scheduling, execution, and handoff. When a project closes, clients should feel like they're in a better place — and you'll know you built it.
*What You Bring*
Solid hands-on experience across most of these:
* Microsoft 365 administration and migrations
* Entra ID / Azure AD and Active Directory
* Windows Server, Group Policy
* Networking fundamentals: DNS, DHCP, VLANs, VPNs, firewalls, switching, Wi-Fi
* Endpoint deployment, Microsoft Intune, or similar MDM tools
* Backup and disaster recovery solutions
* Email security, MFA, and endpoint protection
* PSA, RMM, and documentation platforms
*Backgrounds we'd love to hear from:* MSP Engineer, Systems Engineer, vCIO, Implementation Engineer, Technical Account Manager, or an escalation tech who's ready to step into a project lead role.
*Who You Are*
* Technically sharp — and you know it, but you're not done learning
* Comfortable owning a project from first call to final documentation
* Calm when things get complicated, clear when clients need answers
* Professional enough to sit across from a CEO and credible enough to earn the trust of a sysadmin
* Ready to do work that's actually interesting
*Why This Role*
Most engineers at this level are bored, underutilized, or stuck in a queue. This is none of those things.
You'll work on real projects with real complexity across a diverse client base. Your decisions will matter. Your work will be visible. And as the division grows, there's a genuine path to building and leading a team of your own.
If you want to keep growing — technically and professionally — and you want to do it somewhere your contributions actually move the needle, let's talk.
Pay: $85,000.00 - $105,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Retirement plan
Application Question(s):
* Describe a specific IT project you led. Give us the client industry, the size of the environment, what the project was, and one thing that went sideways. Don't summarize — tell us what actually happened.
* You're troubleshooting a Microsoft 365 mail flow issue post-migration — users in one office aren't receiving external email. List the first five things you check and why, in the order you'd actually do them.
* A client emails you frustrated that a problem you fixed last week is back. Write the actual response email you would send them.
* What's the messiest environment you've ever inherited or walked into? What made it bad, and what did you actually do about it?
* A client's email migration from on-prem Exchange to Microsoft 365 is scheduled for this Friday evening starting at 6PM. The cutover is expected to take 3–4 hours. Users should expect a brief period where email may be delayed. Write a 3-sentence email to the client's staff letting them know what to expect.
Work Location: In person
Sprachkenntnisse
- English
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