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Sales Team Leader
Reed
- Sheffield, England, United Kingdom
- Sheffield, England, United Kingdom
Über
Location: Dewsbury area
Salary: 30k to 35k (DOE)
Role Overview
This is an internal Sales Team Leader role within a UK-based manufacturing environment, focused on leading the internal sales function, managing key customer accounts, and working closely with production and operational teams.
Following successful completion of the probation period, the role will expand to include line management responsibility for a small production team, strengthening alignment between sales activity, production output, and customer delivery.
The position is primarily office-based and combines commercial leadership with operational oversight in a fast-paced, quality-driven manufacturing setting.
Key Responsibilities
Internal Sales Leadership & Performance
Lead, coach, and develop the internal sales team to consistently exceed KPIs and revenue targets
Key Account Management (Internal)
Manage and develop key customer accounts through ongoing internal engagement
Act as the primary internal contact for strategic customers, ensuring consistent service and effective issue resolution
Build strong, long-term customer relationships through a consultative, solutions-focused sales approach
Identify upsell and cross-sell opportunities to increase account value and customer retention
Order, Enquiry & Commercial Management
Oversee inbound and outbound sales enquiries, ensuring timely and accurate responses
Ensure quotations, pricing, and order processing align with commercial objectives and manufacturing capability
Maintain accurate and up-to-date CRM data to support forecasting and reporting
Monitor customer ordering patterns to identify opportunities for growth and improvement
Manufacturing & Operational Collaboration
Work closely with Production and senior stakeholders to align sales commitments with manufacturing capacity
Manage customer expectations around lead times, delivery schedules, and production constraints
Support purchasing and stock-related decisions where required
Proactively address production or operational issues impacting customer orders
Skills & Experience
Essential
Strong experience in internal B2B sales, account management, and sales leadership
Background within a manufacturing, engineering, or industrial environment
Proven ability to lead teams and deliver against KPIs
Strong organisational, communication, and stakeholder management skills
Comfortable operating across both commercial and operational functions
Data-driven approach to performance management and process improvement
Desirable
Experience working in SME manufacturing environments
Key Competencies
Internal Sales Leadership
Strategic Account Management
KPI & Target Delivery
CRM & Sales Performance Analysis
Revenue Growth & Customer Retention
Cross-Functional Collaboration
Role Benefits
High-impact internal leadership role within a growing manufacturing business
Expanded responsibility post-probation across both sales and production
Close collaboration with senior leadership and operational teams
Opportunity to influence commercial and operational performance
Clear scope for progression and increased responsibility
If this role is of interest then apply online or send me your current CV to
Sprachkenntnisse
- English
Hinweis für Nutzer
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