Über
Support Sales Managers by addressing customer needs, entering orders, and processing return authorizations. Provide excellent customer service through various communication channels and maintain thorough records. Responsibilities
Support two Sales Managers with customer needs. Enter customer orders and quotes into the computer system. Process Return Authorizations. Research and follow up on customer orders. Make occasional phone calls to supplier partners, corporate office teams, and customers for back office support. Work extensively in Microsoft Excel for order entry and reporting purposes. Assist in general clerical work such as email/phone correspondence and filing. Enter, process, and maintain Quality event records. Follow up with customers regarding Accounts Receivable when needed. Essential Skills
Proficiency in customer service Experience in account management Strong data entry skills Order processing experience Proficiency in Microsoft Office, especially Excel Minimum of two years of business experience Work Environment
Work in a small office setting that emphasizes cultural fit. The environment is collaborative, requiring interaction with various departments and external partners. Dress code is business casual. Job Type & Location
This is a Contract to Hire position based out of Urbandale, IA. Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type
This is a fully onsite position in Urbandale, IA. Application Deadline
This position is anticipated to close on Apr 30, 2026. About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Sprachkenntnisse
- English
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