Field Service Representative

InizioEngage is building a nationwide team of Field Service Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team willbe dedicated to providingservices toInizio’sclient. 

Our Benefits:   

• Competitive compensation 

• Excellent Benefits –accruedtime off, medical, dental, vision, 401k, disability & life insurance, paid maternity andpaternity leavebenefits, employee discounts/promotions 

• Employee discounts & exclusive promotions 

• Recognition programs, contests, and company-wide awards 

• Exceptional, collaborative culture 

• Best Places to Work in BioPharma (2022, 2023, & 2025) 

• Certified Great Place to Work (2022, 2023, 2024 & 2025)

What will you be doing? 

• Support ongoing brandinitiatives including transition from retail to specialty pharmacy partners,broadening brandawareness by fulfilling basic office needs that reinforce productacquisitionwithin healthcare settings.

• HCP engagement will involve probing, answering questions (e.g.,where physician is currently sending scripts and why, potential benefits ofa new approach,where to find supply)   

• Maintain an expert understanding of the Product,access landscape,patient education, consumer education, and factors influencing the market environment. 

• Understand and use only approved promotional materials to support marketingmessage.  

• Maintain an in-depth andknowledge of related disease state and market dynamics, health information technology, caretrendsor other account-specific considerations that allow engagement in meaningful dialogue andaddingvalue when calling on customers.  

• Implement the strategic call plan to exceed goals for assigned geographies.  

• Exhibit territory knowledge through customer analysis, including analyzingpreviouscustomer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office.  

• Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts.  

• Ensure that provider understands the benefits ofutilizingthe Specialty Pharmacy networkat the local level tosupport patient access to care

• Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issueidentificationand call summary.  

• Customize the delivery of sales messages to align with known customer needs.  

• Share information on approved support resources.  

• Complete all call reporting responsibilities following current procedures (based onscopeof SOW).  

• Balance needed study and certification time, during off-territory hours,requiredto learn medical, product and policy information, and tomaintainsupplies, equipment, and records.  

• Prepare for andparticipatein all requiredfield meetingsand training classes at local or remote locations.  

• Complete all required Compliance training within timelines set by client   

What do you need for this position?  

• Bachelor’s Degreepreferred

• Minimum 2 years of relevant experience such as:   

• Pharmaceutical SalesExperience   

• Medical/Medical Device Sales Experience   

• Professional Sales or Promotional Activity   

• Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management   

• Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT)   

• Must live within 25 miles of the border of the territory   

• Willingness to travel   

• Valid US driver’s license and a driving record in compliance with company standards   

AboutInizioEngage 

InizioEngage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments localexpertiseand diverse mix of skills with data, science, and technology to deliver bespokeengagement solutions that help clients reimagine how they engage with their patients, payers,peopleand providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.  

To learn more aboutInizioEngage, visit us at: https://inizio.health/

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.  

InizioEngage is proud to be an equal opportunity employer. Individuals seeking employment atInizioare considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further,pursuant toapplicable local ordinances,Iniziowillconsider foremployment qualified applicants with arrest and conviction records.  

InizioEngage is an equal opportunity employer M/F/V/D. We appreciate your interest in ourcompany,however, only qualified candidates will be considered