Control Centre Supervisor

About Appello
We are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring center with the latest digital technology being created by ourselves and our partners.
Becoming the UK's largest monitoring centre, supporting over 200,000 people across the country, and developing the first digital telecare system has been no small feats.
Our ambitions though are still significant and as our population ages the requirements for services that empower people to live independent, happier and healthier lives will continue to grow.
Position:
Control Centre Supervisor
Hours: 29.42 hours per week
Shift Pattern: 8.5 hours per shift between 8am - midnight, 15 shifts per month
Salary: £20,272.44 per annum rising to £21,833.04 per annum
Start Date : 01/12/23
Location: Hybrid to our New Milton office
Appello Perks
23 days holiday rising to 25 days annual leave pro rata
Best employer status rated Very Good
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme
Family and friends’ discounts on our services & products
Pension Scheme, up to 4% Company matched
Life assurance 2x annual salary
Role Purpose
You will have responsibility with your peer supervisor for the successful running of a robust shift ensuring process and procedures are adhered to in line with business expectations and that KPI's are achieved by effective service management and staff management whilst on shift.
Main Responsibilities and Activities&...