Über
Job Description Job Summary (in list format):
- Provide specialized technical expertise in IT Infrastructure services within an assigned business unit/area. - Participate as a member of project teams for analysis, design, and development of business applications. - Offer technical consulting support on projects, including managing vendors for service implementation. - Oversee and manage system issues related to IT infrastructure environments. - Order and track the implementation of services (adds, moves, changes) for Supply Chain Solutions (SCS) and Dedicated Transportation Solutions locations. - Manage openings, relocations, closings, and renovations for remote locations across the US and Canada. - Deliver third-level IT support for SCS field locations, including escalation handling. - Support covers network access, Wi-Fi, Internet, PC hardware/software, printers, handheld devices, scanner guns, and other network devices. - Identify service delivery conflicts and propose/implement alternative solutions, communicating technology impacts to the business. - Manage project activities for vendor services to align with business and customer Go Live schedules. - Develop technical and business relationships with other departments to ensure successful project implementation and support. - Collect and analyze business requirements for large, multi-functional projects; perform feasibility studies and translate requirements into design. - Identify and address conflicting business practices and integration issues, suggesting alternative solutions.
Sprachkenntnisse
- English
Hinweis für Nutzer
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