Customer Experience / Sales Executive

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

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Guide customers home deliver exceptional sales and service. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. As a Sales Executive at Hill, you ll be the face of our developments helping customers find their perfect home while meeting reservation, exchange, and completion targets. From first enquiry to key handover, you ll deliver an outstanding customer experience and ensure every step of the journey reflects Hill s commitment to quality. This is a hands-on role for someone who s commercially driven, people-focused, and passionate about property. You ll work closely with the wider sales, legal and construction teams to help turn plans into places and enquiries into happy homeowners. What you ll do: Secure reservations, exchanges and completions in line with monthly targets Follow up leads and qualify customer needs and affordability Maintain accurate customer records using Sales Seek, YourKeys and other systems Guide buyers through the Hill Customer Journey from enquiry to handover Promote our recommended mortgage brokers and solicitors to support exchanges Manage contracts, reservation paperwork and AML compliance Liaise with construction and site teams to ensure homes are ready for completion Conduct home demonstrations and key handovers Support site launches, marketing events and promotional activity Stay informed on local market trends and competitor schemes What we re looking for: Experience in new home or property sales Understanding of the conveyancing process and mortgage milestones Strong customer service and communication skills Confidence using CRM systems and reporting tools Excellent organisation and ability to work to deadlines Comfortable working independently and in a team Professional, proactive and aligned with Hill s values Compliance awareness and a commitment to delivering NHBC / HBF Five Star service What you ll get:
26 days holiday
Private healthcare and wellbeing platform
Hill Incentive scheme and retail discounts
Volunteering days and continuous learning opportunities
A high-performing and supportive team culture
competitive salary and package Why Hill? At Hill, we offer more than just a job
we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK. Our culture is underpinned by our values:
Ambition
we set bold goals and support each other to exceed them
Impact
we focus on delivering meaningful outcomes
Agility
we move quickly, adapt confidently, and embrace change
Collaboration
we work together to achieve more, sharing success along the way As a privately owned business, we re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here
and are recognised for what they deliver and how they deliver it. Join Hill and be part of a forward-thinking, values-led team. Together, we re not just building homes
we re building a lasting legacy. xkybehq We are proud to be a Disability Confident Employer . We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Cambridge, England, United Kingdom

Sprachkenntnisse

English

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