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Engagement Manager / SCRUM Master
North Bridge Sentinel
- United States
- United States
Über
Central coordination role at the intersection of Agile delivery, customer engagement, and program management. You will serve as SCRUM Master for cross-functional technical teams delivering security and scale-testing initiatives, keeping ceremonies sharp, communication proactive, and execution disciplined.
*This role is not a fit for candidates whose experience is limited to Agile coaching, training, or facilitation without responsibility for execution or delivery outcomes.*
*Responsibilities*
* Serve as the SCRUM Master for cross-functional technical teams delivering security and scale-testing initiatives
* Lead Agile ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
* Drive accountability for sprint goals, team commitments, and removal of delivery blockers
* Partner with technical leads, engineers, testers, and program leadership to ensure work is prioritized and executed effectively
* Act as the primary coordination point between the customer, internal PMO, and delivery teams
* Translate customer objectives, concerns, and timelines into actionable workstreams for internal teams
Maintain clear communication on project health, risks, dependencies, milestones, and status
* Support both Agile/SCRUM execution and waterfall-style planning and reporting where required
* Help manage customer expectations, meeting cadence, action items, and follow-through
* Track program risks, decisions, and escalations and ensure they are communicated to the right stakeholders
* Coordinate efforts across technical and non-technical teams to support large-scale test planning and delivery milestones
* Ensure documentation, reporting, and program artifacts are maintained to a professional standard
* Foster a culture of continuous improvement, transparency, and disciplined execution
*Requirements*
* Proven experience as a SCRUM Master, Agile Delivery Lead, Engagement Manager, or similar role
* Strong working knowledge of SCRUM, Agile delivery methods, and backlog-driven execution
* Practical understanding of waterfall project management and ability to operate in hybrid delivery environments
* Experience working between customers, PMO organizations, and technical teams
* Strong facilitation, communication, and stakeholder management skills
* Ability to manage competing priorities and maintain forward momentum in high-visibility programs
* Experience supporting complex technical programs involving software delivery, testing, infrastructure, or cybersecurity
* Strong organizational skills with attention to detail, follow-up, and documentation
*Preferred Qualifications*
* Experience supporting government, regulated, or security-focused technology programs
* Familiarity with zero trust, enterprise browser/security platforms, or large-scale software deployment efforts
* Experience working with engineering, QA, DevSecOps, or scale/performance testing teams
* Understanding of enterprise program governance, PMO reporting, and customer delivery frameworks
* SCRUM certification such as CSM, PSM, or similar
* PMP or related project/program management background
*This is a delivery-focused role. Candidates are expected to drive execution, not just facilitate Agile ceremonies.*
Pay: $115,000.00 - $140,000.00 per year
Application Question(s):
* Due to government customer requirements, this role is limited to U.S. citizens. Are you a U.S. citizen?
* This is a delivery-focused role. Candidates are expected to drive execution, not just facilitate Agile ceremonies.
Tell us about a time you were directly responsible for delivery outcomes, including timelines, risks, and stakeholder communication. What was the situation, what actions did you take, and what was the result?
Work Location: Remote
Sprachkenntnisse
- English
Hinweis für Nutzer
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