Application Processor

Core Responsibilities & Duties:

• Responsible for screening applications for information pertaining to FMCSA-DOT and Forward Air qualification standards, to include employment verifications, Motor Vehicle Reports, DAC, & Criminal Background Checks
• Review and process CDL driver applications in a timely and efficient manner to support the recruitment cycle. 
• Ensure all applications are complete and compliant with USDOT and FMCSA rules and regulations for driver qualification.
• Verify driver qualifications, including background checks, drug screenings, and driving records, in accordance with company policy and regulatory requirements. This requires the ability to self regulate when a file is complete and when a bit more research could provide a more risk mitigated qualification
• Communicate with applicants to gather additional information, clarify discrepancies, and provide updates on the status of their applications.
• Maintain accurate and up-to-date records of applicant information in our applicant tracking system
• Provide support to the recruitment team by generating reports and analyzing data related to the driver qualification process
• Keep abreast of changes in USDOT and FMCSA regulations and ensure ongoing compliance with these requirements
• Assist with other recruitment-related tasks as needed.
• Ensure Driver files are accurate, completed, and processed in a timely manner within ATS.
• Ensure all required tagging and contextualized fields are complete within the ATS ahead of EDI transfer to avoid issues
• Transfer incoming calls and assist drivers when they come into the office as necessary
• Document all items of significance appropriately within the Driver file
• May provide training and assign files as directed by leader
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations
• Maintains current knowledge of Department of Transportation rules and regulations
• Recommends new methods, processes and/or systems which when implemented would facilitate or improve performance in area of responsibility
• Ability to be self-sufficient and work independently, under management direction 
• Ability to handle highly confidential information with sensitivity, tact and discretion required
• Other duties as assigned