Assistant Restaurant Manager

Bahnhofplatz 1

3929 Täsch

Zermatt, the Matterhorn, and a dining scene that raises the bar for mountain hospitality. At Schweizerhof, F&B is more than a meal, it's an experience. From the Peruvian-Japanese energy of La Muña to the precision of Myoko's Sushi & Teppan-Yaki, the convivial spirit of Schweizerhof KITCHEN, the craft of The Cheese Factory, and a Cocktail Bar that knows how to close a night. We're looking for passionate hospitality professionals to join the team for the upcoming winter season 2024/25. If you thrive in a fast-paced, high-energy environment and want to be part of something that's redefining what dining in the mountains looks like, this one's for you.

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• Shared responsibility for the entire F&B and controlling area
• Ensuring smooth day-to-day operations
• Responsible for purchasing beverages and wines
• Monitoring and managing the cash register and inventory management system
• Overseeing the reservation system
• Preparing statistics and analyses
• Writing menus and promotional offers
• Creating duty rosters and work schedules
• Responsible for quality assurance and service standards
• Supporting recruitment, onboarding, and training of service staff
• Leading and motivating the team during shifts to ensure high performance
• Handling guest feedback, complaints, and special requests in a professional manner
• Assisting in budget planning and cost control (labor, food cost, beverage cost)
• Monitoring KPIs and contributing to revenue optimization strategies
• Ensuring compliance with hygiene, health, and safety regulations (HACCP standards)
• Coordinating with kitchen and other departments to ensure seamless service flow
• Supervising opening and closing procedures
• Managing supplier relationships and negotiating with vendors when required
• Assisting in organizing events, banquets, and private functions
• Monitoring stock levels and conducting regular inventory checks
• Implementing and maintaining upselling and cross-selling strategies
• Supporting the development and execution of marketing initiatives and promotions
• Ensuring proper handling of cash, billing, and daily financial reconciliation

• Completed vocational training as a restaurant specialist
• 2+ years of professional experience in upscale hospitality, preferably in a similar position
• Very good command of English and French;
  German language is an advantage
• Experience with international clientele as well as solid knowledge of wines
• Knowledge of the Micros POS system is an advantage
• Responsible personality with a pleasant leadership style

• Employee, Family & Friends room rates and various other benefits (e.G., in the many restaurants of MRH-Zermatt SA hotels)
• An exclusive fitness room for our employees, as well as a wide range of sports activities in Zermatt
• Access to our pool area during designated employee swimming hours
• A development program offering access to various courses, for example with the company Ritzy
• Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
• For employees who do not wish or are unable to work both the winter and summer seasons in Zermatt, we provide support—together with our partner hotels—in finding a complementary position