Department Supervisor
The Norfolk Companies
- Massachusetts, United States
- Massachusetts, United States
Über
Position Summary:As a Department Supervisor and Key Holder, you will play a vital role in managing our store operations. You will be responsible for supervising floor staff, ensuring customer satisfaction, and maintaining a safe and organized store environment.
Key Responsibilities:
* Team Leadership: Oversee and motivate a team of floor staff to achieve sales goals and provide excellent customer service.
* Customer Service: Resolve customer inquiries and complaints promptly and effectively. Ensure that customers have a positive shopping experience.
* Store Operations: Working closely with Store Management, you will assist in daily store operations, including opening and closing procedures, inventory management, and merchandising.
* Training and Development: Mentor and support to floor staff to enhance their skills and knowledge.
* Security and Safety: Maintain a safe and secure store environment by following company policies and procedures.
Department Supervisor Qualifications:
* Strong leadership and interpersonal skills
* Excellent customer service orientation
* Ability to work independently and as part of a team
* Strong organizational and time management skills
* Retail experience in a home center preferred, but not required
Norfolk Benefits:
* Competitive salary and benefits package
* Benefits include paid time off, medical, dental and visiion insurance, 401k and generous Company match
* Opportunities for growth and advancement
* We offer an awesome work environment (think discounts on all the cool tools you'll ever need!).
If you are a dedicated and motivated individual who is passionate about providing exceptional customer service, we encourage you to apply.
Sprachkenntnisse
- English
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