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Key Responsibilities of a Sales Account Manager
* Develop and maintain strong relationships with allocated accounts within the assigned territory
* Grow existing customer accounts while also identifying new business opportunities within them
* Deliver against individual and team sales targets, ensuring agreed gross margin (GM) levels are achieved
* Identify market trends and new commercial opportunities to support account growth
* Build and execute account development strategies aligned to wider divisional objectives
* Ensure high levels of customer service and satisfaction across all managed accounts
* Prepare and deliver client presentations, proposals, and meeting documentation
* Conduct regular client visits for both existing and prospective customers
* Provide pricing proposals that are competitive while maintaining profitability
* Monitor and report on customer needs, market activity, and competitor behaviour
* Maintain accurate CRM records (Salesforce and Exchequer), including opportunities, pricing, and activity updates
* Produce meeting reports, agendas, and follow-ups for internal and external meetings
* Manage day-to-day supply chain or service issues to meet customer expectations and SLAs
* Support marketing initiatives, exhibitions, and campaigns where required
* Work collaboratively with internal teams to ensure smooth service delivery and account support
* Provide regular updates to the Head of Sales on performance, risks, and opportunities
Requirements of a Sales Account Manager
* Understanding of Electronics or Manufacturing environments
* Understanding of Pharma, Chemicals or Clean Rooms
* Minimum 1 year experience in a trainee or account handling / sales role within the business (completed internally)
* Proven ability to meet or exceed sales targets and KPIs
* Strong experience in managing customer relationships and supplier coordination
* Solid understanding of customer needs, market dynamics, and account development strategies
* Experience in driving both account growth and identifying new opportunities within existing customers
* Strong communication, organisation, and presentation skills
* Ability to manage workload independently and work to structured processes
* Experience using Salesforce CRM (preferred) and other internal systems
* Willingness to travel across the UK and Europe when required
* Full clean UK driving licence
* Ability to work collaboratively within a team and across departments
Candidates must have a British passport for this opportunity
Please apply below if you are interested in this position
Sprachkenntnisse
- English
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