Über
Location Anywhere in the US. This is a salaried position; hours vary by region (8am‑5pm EST to 10am‑7pm EST, Monday‑Friday). Must be willing to work flexible hours in different time zones.
What You Will Do
Proactively build and grow customer relationships through consistent outbound calls, engagement, and value-driven conversations
Own the customer experience within your territory, ensuring a high level of service, responsiveness, follow-through, and accurate, timely processing of customer orders or requests
Track inventory levels to ensure adequate stock to meet demand
Identify opportunities to drive profitable growth, influence buying decisions, and position GP as the preferred supplier
Anticipate customer needs and provide solutions, alternatives, and recommendations that create mutual value
Build and maintain relationships with key decision-makers, establishing trust and long-term partnerships to drive profitable incremental volume and market intel gain
Serve as the central coordinator between Sales, Scheduling, Plant Operations, and Commercial Leadership to drive plant performance through order file optimization, proactive communication, and effective execution across both daily operations and disruptions
Collaborate with field sales to establish territory goals and meet objectives
Proactively identify opportunities and provide value-based alternatives
Leverage market insights, data, and economic thinking to support pricing, sourcing, and business decisions
Communicate clearly and proactively with stakeholders to ensure alignment and execution
Take ownership of challenges, drive resolution, and continuously look for ways to improve processes and outcomes
Operate with flexibility and urgency, effectively managing competing priorities in a fast-paced environment
Who You Are (Basic Qualifications)
Two (2) or more years in customer service, supply chain, account management, or inside sales
Experience with Enterprise Resource Planning (ERP) systems in a business environment
Flexibility to travel up to 10% based on business needs
What Will Put You Ahead
Experience with SAP S/4HANA
Experience in the building products industry
Manufacturing experience in customer service or sales
Bachelor's degree or higher
For this role, we anticipate paying $60,000‑$80,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify.
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Sprachkenntnisse
- English
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