Dieses Stellenangebot ist nicht mehr verfügbar
Über
Quality Engineer ProTrans International is committed to providing innovative logistics solutions that meet or exceed our customer’s needs and expectations. Our corporate culture embraces an entrepreneurial spirit that allows our operations to be flexible and customer focused. We are committed to value-added services, effective communication, and visionary leading-edge technology, with a strong emphasis on quality and continuous improvement. Internal programs empower employees in every functional area to offer ideas for improved best practices for themselves, their team, ProTrans International, and our customers. Position Summary We are seeking a results-driven Quality Engineer to support and improve operational quality within our cross-border transportation and supply chain network. This role ensures compliance with regulatory requirements (FMCSA, SCT, USMCA), drives process standardization, and leads quality initiatives focused on reducing defects, improving service levels, and enhancing customer satisfaction across our U.S.–Mexico logistics operations. Key Responsibilities
Quality & Compliance
Develop, implement, and maintain quality assurance standards and procedures across transportation and warehousing operations. Monitor and ensure compliance with U.S. and Mexican regulations (e.g., DOT/FMCSA, SCT, Carta Porte, customs documentation). Lead root cause analysis (RCA) and corrective action processes for service failures, delays, cargo damage, and non-conformance. Support internal and external audits, including C-TPAT, ISO, and customer audits.
Process Improvement
Analyze service quality data and operational KPIs (on-time %, damage rate, claims, dwell time). Identify and implement continuous improvement initiatives (Lean, Six Sigma, 5S) to reduce cost and improve operational performance. Collaborate with carriers, warehouse partners, and customs brokers to resolve quality issues and improve reliability.
Training & SOPs
Develop and maintain training content for frontline teams on quality procedures, safety protocols, and compliance standards. Create and enforce SOPs for transportation quality checks, cross-dock handling, and customs documentation.
Cross-Functional Collaboration
Partner with transportation, warehousing, IT, procurement, and customer service teams on quality initiatives. Act as a quality liaison for key cross-border clients and carriers.
Travel Requirements
Travel is required based on business needs and operational priorities. This role may require domestic and international travel to customer, supplier, carrier, vendor, and other ProTrans facilities throughout the United States, Mexico, and Canada. Travel may be necessary to support audits, quality investigations, process implementations, training, and cross-functional initiatives. Travel frequency will vary depending on project scope, business demands, and network requirements.
Qualifications
Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, or related field. 3+ years of experience in quality assurance within logistics, transportation, or supply chain environments. Knowledge of cross-border freight operations, including customs processes and Mexico/U.S. trade regulations. Experience with ISO 9001, Lean, Six Sigma (Green Belt preferred), and root cause tools (5 Whys, Fishbone). Bilingual (English/Spanish) – required. Preferred
Experience working with WMS/TMS systems (e.g., SAP, Oracle, MercuryGate). Familiarity with C-TPAT, Carta Porte, or IMMEX regulations. Certification in Quality Engineering (CQE) or similar – a plus. Key Competencies
Detail-oriented and data-driven Strong analytical and problem-solving skills Excellent communication and collaboration across functions Hands-on approach to shop floor and field quality What We Offer
Competitive salary and benefits Cross-border travel opportunities Career development in a fast-paced, growing logistics network A culture focused on safety, integrity, and operational excellence
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.