Über
Responsibilities
Identify, analyze, and document problems with program function, output, online screen, or content.
Develop and execute software tests to identify problems and their causes.
Document software and application defects and report defects to developers.
Monitor, maintain, and improve software solutions that support Citi’s Custody and Clearing business.
Collaborate with development, infrastructure, and operations teams to identify stability risks and proactively remediate.
Engage in crisis management efforts by resolving incidents reported across a diverse range of applications within the Custody business.
Monitor batch stability, identify areas for efficiency improvements, and prioritize implementation of solutions.
Troubleshoot production outages, determine root cause, and devise solutions for rapid services restoration.
Conduct post‑mortem analysis of outages.
Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Develop and maintain Production Support runbooks for service and recoverability maintenance.
Document procedures and activities required for management of different outage scenarios, holidays, special events, and system upgrades.
Ensure all production issues are recorded per Citi’s Problem Management Policy.
Confer with users to understand the nature of information to be computed and the way processes should be handled.
Analyze business requirements and evaluate existing system capabilities to ensure operational requirements are properly addressed.
Analyze asset‑related data and electronic trade settlement data stored in SQL Server to ensure optimal system performance.
Coordinate application maintenance processes including software upgrades, contingency procedures, and capacity management.
Validate changes made in the infrastructure and partner systems that affect Custody applications.
Review application contingency procedures and periodically test business continuity in compliance with policies.
Optimize contingency procedures, participate in cybersecurity fire drills, and develop business‑risk reduction plans.
Identify performance bottlenecks by observing stability patterns and utilizing system diagnostic tools, and drive necessary enhancement efforts.
Identify manual touch‑point activities and define a target plan to develop auto‑recoverability.
Analyze existing monitoring systems to identify opportunities to optimize alerting efficiencies.
Enhance systems compatibility and information flow within the organization.
Coordinate installations and upgrades of computer programs and systems.
Use object‑oriented programming languages and client‑server applications in development processes.
Telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies.
Qualifications
Requires a Bachelor’s degree (3‑ or 4‑year) in Computer Science, Computer Engineering, Math, Physics, or related field, or foreign equivalent.
5 years of progressive, post‑baccalaureate experience as a Software Engineer, Technology Lead, or related position providing end‑to‑end solutions.
Experience must include:
Systems management, integration, optimization, and performance monitoring.
Relational database management systems: Oracle, MS SQL Server.
Operating System/Hardware: Microsoft Windows Servers, MSaaS Servers.
Scheduling tools: Autosys, Control‑M, Cron job, Windows Task Scheduler.
File/Message transfer applications: IBM WebSphere MQ, Connect Direct, FTP/SFTP.
Programming knowledge: Shell Scripting, HTML, SQL, PL/SQL, Java, PowerShell, Python.
Software delivery: GitHub, UDeploy, OpenShift, ECS, Kubernetes.
Developing and enhancing infrastructure management and data‑analysis dashboards using monitoring tools: ITRS Geneos, Splunk, Tableau, Kibana, App Dynamics.
Compensation Wage Range: $145,642 to $145,642
Location Tampa, Florida, United States
Benefits Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned vacation, unplanned sick leave, and paid holidays.
EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
#J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.