Business Support Apprentice - Learning & Development

Location: Bromsgrove/Hybrid

Contract: 18-month fixed-term contract

Hours: Full-time, 35 hours per week

Salary: £14,600.04 per annum

At Polaris , we are proud to be one of the UK's largest communities of children's service providers. For over 30 years, we have been dedicated to improving the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children's services contracts.

Our nurturing community is committed to achieving the best outcomes for every child in our care. We believe in the potential of our children, young people, families, and staff, and we are excited to invite a passionate individual to join our Learning and Development team as a Business Support Apprentice!

As a Business Support Apprentice, you will play a vital role in coordinating apprenticeship programmes across the Polaris Group while gaining invaluable experience in the field. You will also have the opportunity to complete the Business Administration Level 3 qualification , with full study support provided.

• Manage the applicant database and maintain communication with applicants throughout the process.
• Assist in promoting apprenticeship opportunities.
• Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
• Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
• Coordinate with external providers and maintain necessary documentation, including contracts and health and safety records.
• Assist in onboarding and administration of new apprentice cohorts.
• Manage and maintain the apprenticeship levy portal.
• Provide information to staff on apprenticeship processes as needed.
• Act as the first point of contact for assessor and awarding organization queries.

• Essential: GCSE qualifications.
• Basic knowledge of Microsoft Office, particularly Word.
• Strong communication skills, both verbal and written.
• Well-organized with the ability to manage multiple tasks effectively.

• 30 days' Annual Leave (increasing to 35 with length of service) + Bank Holidays.
• Company Pension and Life Assurance.
• Employee Discount Scheme.
• Free On-site Parking.

We are an equal opportunities employer. Please note that the successful applicant will be subject to a DBS check. We reserve the right to withdraw this advert without notification.

Ready to embark on an exciting journey with us? We can’t wait to meet you!