Chief Operating Officer

***EXTERNAL APPLICANTS ONLY***

CDE Lightband, the municipal power provider for the City of Clarksville, offers electric, television, Internet, and phone service to customers within the city limits. CDE Lightband serves over 80,000 metered homes and businesses with electric service, and over 30,000 customers with broadband services over our Fiber-to-the-Premise Network.

Chief Operating Officer

This position is a member of the Management Team reporting directly to the General Manager. The COO will partner with the Systems Engineer and all members of Leadership to efficiently oversee the Operations teams. Currently, this position will be responsible for directing the Operations Manager, who oversees the following teams: Electric Line Workers, Fiber, Contract, and Meter. This position is also responsible for directing the Utility Infrastructure Manager, the Meter Manager, the Electrical Engineering Manager, and the Fleet.

Incumbents direct, coordinate, and manage the activities and operations of the distribution and transmission facilities within the Electric teams. Responsibilities may include establishing business strategies, coordinating cross-functional projects and programs, establishing and monitoring budgets, and allocating resources across all activities of lower-level positions within Operations. Responsibilities also include upholding and enforcing the highest safety standards, as outlined in the American Public Power Association (APPA) Safety Manual and any other applicable safety policies, rules, and regulations.

Team/Division:

Operations

Reports To:

General Manager

Job Status:

Full-Time

Work Schedule:

Business Hours

Pay Status:

Hourly

FLSA Status:

Exempt

Pay Grade:

21

Created/Updated:

September 2021

• Directs and oversees staff, including prioritizing and assigning work, conducting performance evaluations, ensuring staff are trained, ensuring employees follow policies and procedures, maintaining a healthy and safe working environment, and making hiring, termination, and disciplinary recommendations and actions.
• Establishes strategy and direction for the day-to-day operations within the areas of Operations, which includes: developing, coordinating, and evaluating projects, processes, procedures, systems, and standards; developing and coordinating work plans and system studies; participating in the development of goals and objectives; and, monitoring compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards.
• Working with the Systems Engineer to plan and coordinate electrical system modification and repair activities, which include establishing short-term goals and internal procedures; responding to power outages; restoring power; prioritizing projects; and reviewing and coordinating work plans.
• Prepares and administers departmental and project budgets; forecasts staffing, equipment, and material expenses for budget planning purposes; and monitors expenditures, adjusting budget items as necessary.
• Plans and evaluates short and long-term goals, programs, and projects
• Prepares a variety of operational records and reports; presents information as needed to provide a thorough, yet precise, understanding of material at hand for a variety of audiences
• Reviews and analyzes reports and information; develops and implements new and revised policies and procedures; Prepares a variety of operational records and reports; presents information as needed to provide a thorough, yet precise, understanding of material at hand for a variety of audiences
• Performs other duties as assigned of a similar nature or as needed to assist, and remains on call as needed to provide support and supervision to the system, maintaining 24-hour standby as needed.

Education:

Bachelor's Degree Preferred

Experience:

• 10+ Years' Experience of progressively responsible related experience, preferably in an electric utility

• Min 2 years Supervisory Experience, 5 years preferred

Certifications & Licenses:

• Driver's License / CPR/AED or ability to obtain upon hire

Other Requirements:

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job is also considered.

Knowledge, Skills, and Abilities

• Knowledgeable of and Skilled in Leadership Principles
• Knowledgeable of and Skilled in Budgeting principles and practices
• Skilled in leading, Coaching, and Managerial principles, monitoring and evaluating employees, prioritizing and assigning work
• Skilled in Managing Comprehensive Programs, Initiatives, Policies, and Operations
• Skilled in maintaining confidentiality
• Knowledgeable of Occupational hazards and Safety Regulations associated with electrical transmission and distribution
• Knowledgeable of and skilled in the ability to strategically plan long-range projects and projections while managing Actionable items to accomplish goals
• Knowledgeable of CDE Lightband electrical systems, operations, and emergencies
• Knowledgeable of and Skilled in construction tools and methods used for Electric transmission and distribution line construction and maintenance
• Knowledge of and Skilled in Electric utility operating methods
• Knowledgeable of Manpower, equipment, and material management and utilization principles
• Knowledgeable of and Skilled in Customer Service practices and principles
• Knowledgeable of and Skilled in Public Speaking and Presentation Skills, and related software
• Knowledgeable of applicable Federal, State, and local laws, rules, and regulations
• Skilled in preparing and monitoring a budget
• Skilled in Prioritizing and Assigning Work
• Skilled in Basic Computer and related software applications
• Skilled in Planning, Designing, and overseeing the construction and installation of electric & fiber utility systems and facilities
• Skilled in coordinating assignments and remaining calm and professional in emergencies
• Skilled in Organizing and presenting data, preparing operational records and reports.
• Ability to accept responsibility and

Wünschenswerte Fähigkeiten

• Budgeting
• Customer Service
• Leadership
• Operations Management
• Project Management
• Strategic Planning
• Team Management

• Clarksville, Tennessee, United States

Berufserfahrung

• General Management

Sprachkenntnisse

• English