Client Solutions Director – Sensr Analytics and DatabridgeGen II • United States
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Client Solutions Director – Sensr Analytics and Databridge
Gen II
- United States
- United States
Über
Requisition Number : CLIEN003093
Posted: April 17, 2026
Full-Time
New York 1675 Broadway New York, NY 10019, USA
Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best‑in‑class combination of people, process, and technology. Gen II has more than $1 trillion in private fund capital assets under administration.
With offices in the US and Europe, we’re looking for do‑ers, problem‑solvers, and entrepreneurs like you who want to make an impact in our industry, grow with us, and create a community where everyone thrives.
Careers mean more at Gen II – more opportunity, more innovation, and more ideas! You’ll have the opportunity to grow in ways that are meaningful to you and work alongside some of the best people in their field. You’ll also receive training which will advance your skill set, both technically and personally allowing you to achieve your career aspirations with us. Be part of our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well‑being.
This role will be responsible for client solutions and success management for Gen II’s proprietary performance & attribution and data platforms, Sensr Analytics and DataBridge. You will be working closely with our clients and Gen II’s internal teams (e.g. accounting, onboarding, and product management) to successfully realize initial and continuous value on the platforms. As a trusted subject matter expert, you will provide guidance and advice.
What you’ll be doing
Own senior relationships with clients – manage and monitor client health
Communicate effectively with end‑users to understand customer needs, manage expectations, handle & elevate risk and communicate statuses
Architect and implement solutions to client use cases and/or business problems
Collaborate with product management to improve products and/or workflows
Manage, grow and mentor client success managers
The ideal background for this role
Required
8+ years’ experience in fintech (SaaS, Technology Services or Software industry) or financial services
Knowledge of performance & valuation reporting, financial reporting, and/or general ledger accounting
Relationship and crisis management experience
Strong Technical Solutioning experience – you apply technical and business acumen to fully leverage platform capabilities to solve business problems or address client inquiries
Expert in Excel and its applications in finance (e.g. modeling, reporting, etc.) – you love to tinker and can write formulas with ease
Experience with data ETL and related systems (e.g. data flows, databases, data delivery, API’s, etc.)
Team management experience
Technical implementations experience
Bachelor’s degree. Finance (Accounting, Finance, Economics) and/or STEM degree
Fund accounting (ideally Private Equity) experience
AI experience
Superior problem solving, judgement and decision‑making skills
Strong written and verbal communication skills
Ability to learn on‑the‑job quickly, apply learning to recommend solutions to issues
Ability to quickly adapt to changes in processes and procedures in a rapidly changing environment
Strong attention to detail and accuracy
Ability to think independently, prioritize, multi‑task and meet deadlines
Salary range for this position is $135,000 – $190,000 in addition to a commission plan and comprehensive benefits package. Please note that the actual salary offer within that range will depend on the candidate’s experience level.
All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. Please note that all US employees are required to work a hybrid schedule, comprised of three (3) days a week in our office and two (2) days remotely.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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