Business Support Apprentice - Learning & Development

Location: Bromsgrove/Hybrid

Contract: 18-month fixed-term

Hours: Full-time, 35 hours per week

Salary: £14,600.04 per annum

At Polaris , we are proud to be one of the UK's largest communities of children's service providers. For over 30 years, we have been dedicated to improving the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, and bespoke children's services contracts. Our nurturing community is committed to achieving the best outcomes for every child in our care. We believe in the potential of our children, families, and staff, and we are excited to invite a new Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove.

As a Business Support Apprentice, you will play a vital role in coordinating apprenticeship programmes across the Polaris Group while gaining invaluable experience. Your responsibilities will include:

• Managing the applicant database and maintaining communication with applicants throughout the process.
• Assisting in the promotion of apprenticeship opportunities.
• Tracking apprenticeship progress, completions, and retention, and presenting updates at monthly meetings.
• Overseeing evaluation forms, analyzing feedback, and producing quarterly summary reports.
• Coordinating with external providers and maintaining necessary documentation, including contracts and health and safety records.
• Assisting in the onboarding and administration of new apprentice cohorts.
• Managing and maintaining the apprenticeship levy portal.
• Providing information to staff on apprenticeship processes as needed.
• Acting as the first point of contact for assessor and awarding organization queries.

To thrive in this role, you should have:

• GCSE qualifications (essential).
• A basic knowledge of Microsoft Office, including Word.
• Strong communication skills, both verbal and written.
• Excellent organizational skills with the ability to manage multiple tasks effectively.

We believe in investing in our team! As a Business Support Apprentice, you will receive:

• Full study support to complete the Business Administration Level 3 qualification.
• 30 days of annual leave (increasing to 35 with length of service) plus bank holidays.
• A company pension and life assurance.
• An employee discount scheme and free on-site parking.

If you’re ready to embark on a rewarding journey with us, we can’t wait to hear from you! Please note that the successful applicant will be subject to a DBS check. We are an equal opportunities employer and reserve the right to withdraw this advert without notification.