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The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Tesco Ireland is currently seeking to appoint a Line Manager who will have responsibility for supporting and leading a department and a team of people to deliver the best shopping trip for our customers. This role will report to the Deputy Manager and will ensure that we are serving Ireland’s shoppers a little better every day.
- Creating an inspiring and welcoming environment for my colleagues and customers
- Be responsible for the store when the Store Manager/Deputy Manager are not present
- Ensure that my team are fully trained and validated in their role
- Creating an environment of two-way communication, inspiring a culture of trust
- Coaching and managing colleagues to enable them to deliver their daily priorities and be in the right place at the right time to enable them to deliver our customers’ needs
- Review reports and systems to enable you to deliver the right improvements for customers and colleagues
- Driving a culture of zero food waste, managing date codes and making sure no food suitable for human consumption goes to waste
- Recruiting the best colleagues for our team, selecting those passionate about our customers
- Understanding the cleaning specifications for your store and ensuring that the plan is delivered through your team and by leading by example
- Manage stock control activities, warehouse layout and processes to ensure all colleagues can complete their routines right first time.
- Root causing any incorrect prices, overcharges, refunds and label routines to ensure customers are charged the correct price at all times.
- Manage the front-end operation to ensure that customers do not queue
- Recognise when colleagues give great service and give feedback where necessary in relation to poor colleagues not giving great service. xcfaprz
Required Track Record
- Being passionate about delivering the right way for customers and colleagues
- Being adaptable and agile in your thinking
- Delivering key objectives in a fast-paced environment
- Being the ‘Go To’ person for all queries for your department
- Shaping and influencing at the most senior level
- Previous Retail Experience preferred in a similar role
Everyone is welcome at Tesco.
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Sprachkenntnisse
- English
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